According to Numotion (the company that manufactures my manual and power wheelchair), I qualify for both chairs to be replaced. The process begins with a referral from my neurologist sent to the insurance company, then a meeting with a representative from Numotion and physical therapist to discuss what I am needing. After the recommendation from them, the Numotion representative visits me with several options for chair cushions. I met with him yesterday. This is a very important step, as anyone who has been non-ambulatory for any length of time knows the constant battle against pressure damage to the backside of our body. He showed up with a variety of about eight different cushion manufacturers to test for comfort and pressure avoidance. There is a plastic mat that can pinpoint all pressure spots on a screen showing red to blue, red being the future damage to skin and which cushion will work the best for my problem areas. How cool is that? 

Turns out I will need a custom made cushion that will be tailored to my personal needs. 

After these results are completed, they are sent to my insurance company for approval. Once approved Numotion can order a new chair which will take anywhere from 3 to 6 months. A very long, and arduous process but worth the hassle in the long run as I will be using the new chair for many hours each day and for many years. 

I will label this as a successful day.